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Home > Shipping Policy

Shipping Policy

Shipping Policy

Thanks for shopping with saibaiketech.com. International shipping might experience delay due to covid-19. To keep track of your order, contact saibaiketech.com ([email protected]) so we can provide you the order’s tracking number.
We offer free shipping to many countries. Your order will be deliver according to the address you left and our product inventory in different warehouse. We have built up different warehouse in different countries to save custom duty fee for our clients. We will assure that you can get your purchase at the shortest delivery time. Please don't worry.
Warehouse  Products in Stock 
EU Warehouse V8, FXH006, C0626, Ebike battery
USA Warehouse V8, FXH006, V5, SK02, SK03, Hailong eBike Battery
UK Warehouse V8, FXH006, Hailong Battery, Triangle Battery
AU Warehouse Hailong Battery, Triangle Battery
China Factory All products

Total Delivery Time = Processing Time + Shipping Time (depending on your location)

Order Processing Time

  1. It is the time elapsed between when the customer places order and when the seller hands the order over to delivery service.
  2. Generally, orders are shipped within 2-10 working days of order confirmation/payment. Orders made on the weekends might experience delay.
  3. Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
  4. Sometimes there will be delay due to holiday. Please be patient and feel free to contact us or send email to [email protected] if there is any question.

Shipping Time & Shipping Cost

Warehouse   Estimated Delivery Time   Shipping Cost   Courier
USA, UK, AU   2-7 Business Days Free Shipping UPS, Layal Post, Australia Post
EU 2-10 Business Days Free Shipping UPS, DHL, FedEx
China 30-60 Business Days Depend on products' total weight and shipping method Sea Shipping, China Post

For orders ship from warehouse in China, it takes 30 - 60 business days normally, shipping fees depend on the total weight and the volume of parcels, please send email or contact us before you place order for products ship from China. 


Shipping Location:

1. EU warehouse deliver to European countries only.
2. USA warehouse deliver to United States address except Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, Virgin Islands, and APO/FPO addresses.
3. UK warehouse deliver to address in United Kindom only.
4. AU warehouse deliver to address in Australia only.

Unreachable Area: 

USA Warehouse: Items in USA warehouse can't be ship to Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, Virgin Islands, and APO/FPO addresses.
EU Warehouse: Ebike battery in EU warehouse can not be shipped to Norway and Switzerland.   



  1. You will receive an email when your order has been shipped. The tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays. 
  2. Tracking information may take 48 to 72 hours to update.
  3. If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email [email protected], we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

  1. We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item being delivery. And we will refund full of your money.
  2. Orders can't be cancelled once the parcel is shipped out.

About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges.
Tax for orders ship from China will be charge duty fee according to the local Custom and government department. And this will be on the customer's side to pay it. 
We apologize for any inconvenience, but we have no control over the custom authorities in your country or any other. Contact your local custom office for more information about custom fees, duties, and taxes.

Europe Warehouse Ship to Countries Below are Free on Custom Duty & Tax:
Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, France, Finland, Greece, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Spain, Slovakia, Slovenia.

Phone:  +8619129984285
Email: [email protected]

Note: If the warehouse region is affected by Covid-19, there will be delay on the delivery. Please be more patient. Thank you very much for your comprehensive.